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Have questions, feedback, or need assistance? We're here to help! Reach out to us using any of the methods below.
Monday-Friday: 9am-5pm GMT
Saturday: 10am-2pm GMT
Sunday: Closed
Standard shipping within the UK takes 2-4 business days. International shipping typically takes 7-14 business days, depending on the destination country and customs processing.
We accept returns within 30 days of purchase for items in their original, unused condition with all tags attached. Please see our Refund Policy for complete details.
We recommend spot cleaning only for our plushies to maintain their quality and collectible value. For specific care instructions, please refer to the care tag attached to each product.
Yes! We work with select retailers who share our passion for quality collectibles. Please contact us at [email protected] for wholesale inquiries.